FAQ: Volunteer and Background Check Process

1. Who is required to have a background check?

In addition to all employees, background checks are required of volunteers, adult and community education instructors, student teachers, and PTA volunteers. Generally, anyone who will spend time on a campus interacting with students is required to have a background check.

2. What exactly is being checked?

The Background Check is a criminal history check prospective volunteers authorize the District to conduct when they complete the volunteer application. CCISD takes the information submitted and runs it against government databases to check for misdemeanor and/or felony violations. 

3. How long does the process take?

Background checks can take 3 to 5 business days so please submit your form well in advance of the event or activity for which you plan to volunteer.  

4. How frequently must I have a background check?

The volunteer application and subsequent background checks are usually conducted every several years. Volunteers will be notified when and if they need to apply again.

5. Do I have to provide my social security number?

No. You don’t need to provide your social security.

6. What happens if I don't pass the background check?

You will be notified by email if you fail to clear the background check. If you fail to clear the Background Check, you will not be able to volunteer for some/all duties you applied for. At that point, if you believe there has been a mistake, please contact Safe and Secure Schools for more information. If you are still not satisfied with the answer, you can fill out an appeal form accessible on our volunteer page.

7. What kinds of offenses will disqualify me from being a volunteer?

Different volunteer positions have different requirements. Generally, the more serious the offense, and the more recent the offense, the more likely it is that you will not be able to serve as a volunteer.

8. I'm having trouble filling out the online form, what can I do?

If you are having trouble completing the form, you may want to try a few things:

• If you are using a mobile device (phone or tablet) try using a desktop or lap top computer.
• Close the form, then re-open and try again.
• Check your browser version. Updating an outdated browser can help solve problems.
• Check the directions carefully, and make sure you are using the correct formats when you type in your information such as phone numbers, social security numbers, and so forth. Also be sure you complete all of the fields with an asterisk (*) as those fields are required.
• Finally, if you still need help, please contact volunteernow@ccisd.net or call 281.284.0020.

9. I don't have Internet access, can I use a paper application?

Applications are online only. Computers are available at campuses to sign up as a volunteer. Please check with your campus for more information.
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